jf99 Privacy Policy
Protecting your personal information is our top priority. This policy describes in detail how jf99 collects, uses, and stores your information.
This Privacy Policy ("Policy") has been established to ensure the protection and privacy of personal information of all users ("you" or "member") associated with the jf99 platform ("we", "our", or "jf99"). When you register, log in, or use the services on jf99, you are considered to have accepted the terms of this Policy. jf99 provides a safe and reliable online betting and casino experience for players in Bangladesh, and the highest level of security for your information is ensured through SSL encryption.
Section 1
What Information We Collect
jf99 may collect the following types of information to provide its services and improve your experience. Each piece of information is collected for a specific purpose and is never shared with third parties unnecessarily.
1.1 Personal Identity Information
We collect the following information to register and manage your account:
- Full name and date of birth
- Valid email address
- Username and password (in encrypted form)
- National ID card or passport number (for KYC verification)
- Residential address
1.2 Financial Information
We use the following financial information to process deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number
- Transaction history and amounts
- Dates and times of deposits and withdrawals
Financial information is never stored directly on our servers — it is handled in an encrypted manner through a secure payment processor.
1.3 Technical and Usage Information
The following information may be collected automatically to improve the quality of our services:
- IP address and device type
- Browser version and operating system
- Time of site access and time spent
- Pages visited and links clicked
- Cookie and session information
Section 2
Purpose of Using Information
jf99 uses collected information only for the following legitimate purposes. Your consent will be obtained before using it for any other purpose.
Account Management and Verification
Personal information is used to create, activate, and keep your account secure. The KYC process is carried out to verify age (21+) and confirm identity.
Financial Transaction Processing
Financial information is used to complete deposits and withdrawals, provide bonuses and promotions, and accurately pay out winnings. The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000.
Customer Service and Support
Relevant information is used to resolve your issues quickly and effectively, to verify your identity in live chat support, and to handle complaints.
Security and Fraud Prevention
Information is analyzed to prevent unauthorized access, fraud, money laundering, and other illegal activities. This protects the interests of all members.
Service Improvement and Personalization
Usage information is analyzed to provide game recommendations, promotional offers, and a personalized experience based on your preferences.
Section 3
Information Storage and Security
jf99 takes industry-standard technical and organizational measures to ensure the security of your information.
3.1 Encryption and Secure Storage
All information is transmitted through SSL (Secure Socket Layer) encryption and stored on secure servers. Passwords are never kept in plain text — they are stored using strong hashing algorithms.
3.2 Data Retention Period
Your information is retained for as long as your account is active and for as long as necessary to fulfill legal obligations. Financial records are generally kept for up to five years after an account is closed, which is part of a legal requirement.
3.3 Access Control
Only authorized staff can access your information, and they can only see as much as is necessary. All staff are bound by strict confidentiality agreements.
Section 4
Sharing Information with Third Parties
jf99 does not sell or rent your personal information. However, necessary information may be shared in the following limited circumstances:
- Payment Processors: Limited financial information is transmitted to complete transactions through bKash, Nagad, Rocket, and Upay.
- Legal Obligations: Information may be provided in response to a court order or a lawful request from a legal authority.
- Technology Service Providers: We work with trusted service providers to ensure the technical operation and security of the site, and they follow the same privacy standards.
- Fraud Prevention: Relevant information may be provided to the relevant authorities in the investigation of serious fraud or criminal activity.
Before sharing your information with third parties for any purpose other than those listed above, your explicit consent will be obtained.
Section 5
Cookie Policy
The jf99 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the site.
5.1 Types of Cookies
- Essential Cookies: Necessary to maintain login sessions and ensure security. The site cannot function properly without these.
- Performance Cookies: Used to analyze site usage patterns and improve performance.
- Preference Cookies: Help remember your language, theme, and other preferences.
5.2 Cookie Control
You can disable cookies by changing your browser settings. However, please note that disabling essential cookies will prevent you from using many features of jf99.
Section 6
Your Rights and Choices
As a member of jf99, you have the following rights regarding your own information:
Right to Access Information
You may request to view the information stored about you by jf99 at any time.
Right to Correct Information
If there is incorrect or incomplete information in your account, contact us to have it corrected.
Right to Delete Information
In certain circumstances you may request that your information be deleted, however some information may need to be retained due to legal obligations.
Right to Opt Out of Promotional Communications
You may change your account settings at any time to stop receiving promotional emails or messages.
Section 7
Protection of Minors
jf99 is for people aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of account registration and identity is confirmed through the KYC process.
If you believe that a minor has registered on jf99, please notify our support team immediately. We will investigate that account and take the necessary steps.
Section 8
Notice of Policy Changes
jf99 may update this privacy policy from time to time. You will be notified of any significant changes by email or by a notice on the site.
The date on which the revised policy takes effect will be noted at the top of the page in the "Last Updated" section. Continued use of the platform after changes means you have accepted the new policy.
If you do not accept a change to the policy, you may contact us to request that your account be closed.
Section 9
Safe Betting and Responsible Gaming
jf99 is equally mindful not only of data privacy but also of the overall protection of players. Our platform operates on a fair play principle and believes in responsible gaming.
Please read our responsible gaming guidelines to help keep your betting experience healthy and enjoyable. You will find practical advice on how to keep yourself safe.
Section 10
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will review your matter with care.